Customer contact centres

41 results

Lublin's big BPO ambition

Lublin is rapidly establishing itself as a leading business hub in eastern Poland, with companies attracted...

On the rise: the fastest growing investment destinations of 2014

Of the five fastest growing destinations of 2014, four are located in Asia. Michal Kaczmarski investigates...

Contact centre FDI in Asia declines

Asia-Pacific's customer contact centre sector witnessed a decrease in foreign investment between 2010...

FDI boosts job creation in Americas in 2014

Nearly 100,000 jobs were created through FDI by automotive original equipment manufacturer (OEM), business...

AT Kearney GSLI report highlights 'no location' possibility

AT Kearney's annual Global Services Location Index for 2014 reports upon a reassessment of outsourcing...

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David Cameron claims UK will become a "reshoring nation"

Speaking at the World Economic Forum at Davos, Switzerland, UK prime minister David Cameron was optimistic...

Travel money: where are investments in the tourism industry going?

Tourism is one of the largest industries in the world, attracting high levels of investment and creating...

New growth plan needed in CEE: McKinsey

A report by global consultancy McKinsey suggests that economies in central and eastern Europe adopt ...

Trinidad and Tobago looks to play to its natural strengths

Concerned about an over-reliance on its oil and gas industries, the Trinidad and Tobago government is...

Enterprise zone central to Cardiff's success

The Central Cardiff Enterprise Zone offers businesses a central location and easy access to the city ...

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